Puppy / Sugar Glider / Hedgehog ~ Health Guarantee, Return & Replacement Policies
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We reserve the right to refuse an adoption to anyone. Our Hedgehogs and Sugar gliders are placed in pet homes. We do not place breeding pairs to hobby breeders you must be USDA License.
Carriers for pick up
Bring appropriate carrier for transporting your Hedgehog, Sugar gliders or puppy home. The carrier must snap, zip, or lock closed.
I agree that I will keep and care for this critter(s) puppy/sugar gliders/hedgehogs in a safe and humane manner, and as a family pet and companion. The critter(s) will have appropriate food, filtered water, shelter and medical care for the duration of its life. I also agree to attended a basic obedience dog training class to ensure a well mannered dog and to provide a top quality dog food in the 4-5 star rating as listed & reviewed by http://www.dogfoodadvisor.com. I also agree to feed my exotic pet (Sugar gliders or Hedgehog) the Wild Glider or Wild Hog food formals, provided by Crazy Critters to ensure my new sugar gliders or hedgehogs health.
All puppies adopted/purchased should be spayed/neutered as recommended by your veterinarian. Sugar gliders/hedgehogs should be kept in same gender pairs. Our Hedgehogs and Sugar gliders are placed in pet homes. We do not place breeding pairs to hobby breeders you must be USDA Lic.
(i.e. biting, destruction, escapism, fearfulness, dominance) that might lead to abandonment of the animal: Adopter agrees to contact a obedience trainer as well as Crazy Critters to follow the recommendation in resolving any issues as an effort to maintain custody of the adopted animal.
STOP: If anyone in your home SMOKES a exotic critter may not by the pet for you. Exotic critters can be sensitive and tobacco products may cause severe health problems and bonding issues. Therefore, we choose not to place exotic pets with smokers in the home. Adoption to a home where there are smokers will be cancelled. Any deposits or payments you may have made will be lost.
*All health guarantees are voided if someone in the family home smokes around the exotic pets.
*All health guarantees are voided if our food formals are not feed and if our menu plans are not followed for the exotic pets.
Our relationship with you doesn't end once you get your critter(s) home. As critter lovers ourselves, we wish nothing would ever go wrong with any pet. However, certain things are beyond our control. A critter(s) health is dependent on a number of factors like genetics, exercise, food & nourishment, and overall care. While nobody can guarantee your critter(s) will never have a health problem, we can guarantee we will do our best to ensure your new family member is a healthy one!
Hedgehogs and Sugar gliders are normally very robust and easy to care for little animals, but like any living creature, it is possible that they could get sick or die.
Year 1 Health Guarantee - If, within one year of purchase, your puppy/sugar gliders/hedgehog is found to have a congenital or hereditary condition which adversely affects your critter(s) health, we will refund up to half of the original adoption fee to go towards providing medical care for your critters future vet bills.
Exclusive Crazy Critters 7 day viral warranty
Return & Replacement Policy
Our policy for returning or replacing a puppy/hedgehog/sugar gliders is as follows:
If your critter is showing signs of stress or illness or “just not acting right” you must contact us ASAP!
Crazy Critters is committed to the lifelong health and well being of your puppy/sugar gliders/hedgehog and, we sincerely wish you great success and many years of happiness. If at any time you find that you are unable to care for your puppy/sugar gliders/hedgehog and need to re-home them please contact us and we will do everything possible to help you find a suitable placement. Crazy Critters dose NO MONETARY REFUNDS so please remember to choose wisely and treat kindly!
These puppies/sugar gliders/hedgehogs is not guaranteed to be perfect or otherwise any word describing perfection. These are living creatures and because of that has all the qualities and shortcomings of other living creatures. This critter(s) is sold and represented as a pet and companion animal not show quality or breed stock.
While there is every reason to expect that your puppy/sugar gliders/hedgehog will arrive to you healthy and disease free. If any major health issues, not related to the usually stress of re-homing, are discovered during the first 7 days we will gladly work with you and your vet (any expenses to be your responsibility) to treat the critter(s).
If your puppy/sugar gliders/hedgehog where to pass away within 7 days a vet necropsy must be provided stating that the puppy/sugar gliders/hedgehog had a congenital problem (something it was born with or a hereditary problem). We will not replace any critter(s) if something happened to it due to negligence, injury, improper diet, or illness due to it not being taken care of properly. All vet bills and expanses to be paid for by the owner.
Note: Hypoglycemia in tiny dog breeds can be a common problem easily avoided by closely monitoring your little one especially during the first few days and making sure to always have food available.
Crazy Critters “Wild Glider” does not replace puppies/sugar gliders/hedgehog due to personality or behavior issues. All puppies/sugar gliders/hedgehog are individuals and have their own unique personalities.
It is in your best interest to spend as much “quality time” as possible because ultimately you will be the one responsible for molding the personality of your puppy/sugar gliders/hedgehog into loving members of your family for many years to come!